Service Packages

All packages include:

  • 24x7 monitoring and support over a secure access connection.

  • Specific numbers of hours of support per month - these hours are flexible and you can choose how to utilize them (fix urgent issues, basic telephone support, "hands-on" maintenance, training, etc.)

  • Discounted hourly rates for consulting. If you don't have a full time DBA or require support, call us anytime - we are here 24x7x365.
     

Monitoring includes:

  • Rapid responses and reactions by our team of Microsoft Certified DBAs to monitored parameters that exceed your company's customized thresholds, resolving those issues - all to reduce or eliminate any down-time.

  • Collection and analysis of data by our Certified DBAs regarding database availability and performance for your MS SQL databases.

  • Threshold comparisons of data collected for your MS SQL Server database(s).

  • Collection and scanning of server and system log files.

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