Monthly Services
For those companies with the database system is absolutely critical to your business we ensure your SQL system is running and tuned optimally and efficiently because your business needs requires it. Our complete services 24x7x365 monitoring and support is conducted around the clock. You benefit from the additional monthly support hours to utilize those hours to reach out to our DBAs for support with your critical questions and/or issues.
Database maintenance and monitoring includes:
- Rapid responses and reactions by our team of Microsoft Certified DBAs to monitored parameters that exceed your company's customized thresholds, resolving those issues - all to reduce or eliminate any down-time.
- Collection and analysis of data by our Certified DBAs regarding database availability and performance for your MS SQL databases.
- Threshold comparisons of data collected for your MS SQL Server database(s).
- Collection and scanning of server and system log files.
Monthly Services (part of the monthly cost)
| Monthly Services include | Monthly Support hours include | ||
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Monitoring Services | |
Continues Performance Analysis |
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Weekly Reports | |
Database Analysis |
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Weekly Statistical Reports | |
Table Analysis |
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Monitoring Notification | |
Fix Failed Jobs |
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Database urgency calls | |
Long Running Queries |
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Table urgency calls | |
Blocking issues |
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All other services included in the Monitoring Services | |
Security issues |
| * Never exceed assigned hours without client's approval | |||
Additional Services (Charges apply)
| Preventive Maintenance and Performance | |
|
Database Consistence check (weekly) |
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Table Consistence check (weekly) |
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Table Reindex process (weekly) |
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Table Statistical Update (weekly) |
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Table Scan identify (daily) |
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Tables without indexes identify (weekly) |
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Memory configuration and setup (daily) |
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Database file and Log file location (weekly) |
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User connectivity (daily) |
* Part of the Monitoring Services (no charges)
Consulting Services
| Consulting Project | |
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Migration Project |
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Consolidation Project |
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Cluster Server installation |
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Database Design and Architecture |
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Thorough performance analysis (SPs and indexes) |
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DTS Design |
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Replication, Mirroring, DB Snap Shot Setup |
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Log Shipping Setup |
* Deducted from the monthly hours